Where it shows up
A ceiling stain, a drip near a window, or a change you can see from the ground gives the contractor a starting point.
Let’s start with the problem
A roof problem shouldn’t leave you
guessing.
A leak, missing shingles, or a spot that keeps needing attention? Start with what you’ve noticed. You don’t need to diagnose it yourself.
Free to get started No obligation to hire
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01
Tell us what you need
Your roof, your project, and your timing.
02
Explore your options
When requests are open, we check for available estimate help.
03
Decide with confidence
Talk through the work. Choose what’s right for you.
YOUR HOME. YOUR DECISION.
Tell the roofer what you’ve noticed.
A few details can make the first conversation more useful. Take notes from a safe place and let a professional check the roof itself.
When it happens
Mention whether the problem follows rain or wind, when you first noticed it, and whether it has happened before.
What’s been tried
If the same area has been repaired before, share what you know. Ask how the proposed work addresses the cause.
BEFORE YOU CHOOSE
A few good questions
go a long way.
Keep these handy when you talk with a contractor. A clear conversation now helps you know what to expect later.
- What appears to be causing the problem?
- Which areas and materials will be repaired?
- Could more work be needed after inspection?
- What is covered if the same issue returns?
LET’S CLEAR A FEW THINGS UP
Questions on your mind?
Does a leak mean I need a whole new roof?
Not necessarily. A leak needs an assessment to find its source and the extent of the problem. Ask the contractor why they recommend a repair or a replacement and what each option would involve.
Can you send someone for an emergency?
RoofZeus is not an emergency dispatch service and cannot promise a response time. If water is entering now, contact a local roofing or emergency service directly. Stay off the roof and away from unsafe areas.
What if the damage happened during a storm?
You can explore repair options here. Note when the storm happened and what you can see safely from the ground. Your insurer—not RoofZeus—determines coverage under your policy.
Do I have to know my roof material?
Use the form’s material guidance to choose only if you know. If you’re unsure, don’t guess just to move forward; ask a professional or check your home records first.